The Fixed Operations Specialist program combines the Automotive Service Advisor, Auto Body Repair Estimator and Parts & Warehousing courses to provide you with a complete automotive service education.

You can enroll in any one of these one-month industry recognized courses or apply for admission into our fast track (17 weeks), accredited Fixed Operations Specialist Program.   You will receive an industry recognized Certificate upon graduation and be prepared to work in the exciting Automotive field.

The four-month Fixed Operations Specialist Program provides you with a wide angle view of dealer/store operations and management procedures and includes these three, intensive courses.  Each one-month course will give you the skill set and knowledge so you can start earning more - sooner.

Automotive Service Consultant:  the four-week course prepares you for the front line position at a dealership or auto repair facility. Learn to write accurate shop repair orders, train on industry software and be able to quickly and effectively analyze a customer's problems. As a Service Consultant, you will play a key role in converting a customer's description of a problem into a shop repair order.

Auto Body Repair Estimator:  the four-week intensive course teaches estimators to accurately and effectively calculate the costs of auto collision repairs. Learn to play a key role in the analysis, negotiation and reconciliation of the repair process. Ideal for employment with an auto body repair company or with an insurance company. Learn to estimate auto repairs and reconcile with the actual repairs done by the body shop. Train auto body estimating specific software.

Automotive Parts and Warehousing Professional: the five-week course will help to train you in the latest computer auto parts software. Learn stock handling procedures and warehousing practices. Learn about automobile design and systems theory. The after market parts industry needs qualified, motivated parts people.

• Parts management procedures (Inventory &Warehousing)
• Store operations and personnel duties
• Product knowledge: Engines, electric systems, and other automotive systems
• Catalogue and microfiche use
• Parts pricing and service charges
• The service systems
• Effective communication and the seven critical steps to identifying the customer’s problem
• Building customer satisfaction
• The maintenance schedule
• Selling the value of the products and services of the dealership
• Unitized body construction and response to collision impact
• Collision repair methods
• Assessment or damage to the front body, body shell and mechanical components
• Estimating labor, parts and refinishing costs
• Mitchell collision estimating guide
• Building Systems(ADP),  Mitchell Ultramate, Mitchell Imagemate

In addition to the school training, a mandatory Co-op placement is part of the program. The Co-op placement is a practicum term that offers the student the opportunity to specialize in one of the three areas of study: Service, Parts or Collision Estimating. Confronting real-life situations allows the student to gain the necessary experience to fast track his/her career into a managerial position.

Certificate
Upon graduation you receive the Fixed Operation Specialist Certificate from the Automotive Training Centre.

Placement Assistance
All graduates receive full placement support from the Automotive Training Centre

Be fully prepared to take the next steps as a Fixed Operations Specialist.  Act today to reserve your place – without obligation. Contact us for more information and to reserve your seat in the next class intake.